Visited: The Danish Camp
Website:Danish Camp Website
Following our exciting couple of weeks of special occasions we decided we would continue with a special breakfast club breakfast and meet up at the Danish camp in Willington. The old group were together again and we had one guest member Pete.
The setting here is
picture perfect and we picked a beautiful day to enjoy the scenery too
and found a lovely spot in the sunshine on the terrace. All was going
well and the place was slowly packing out, as you would expect on bank
holiday Monday. We all picked what we wanted off the menu and went up
to place our orders. Now this isn't the cheapest place and Monika and
Craig's breakfasts including a hash brown side and x2 latte came to over
£24, ouchie!
Now I don't know if I was just having an unlucky day but my breakfast ordering went badly, the menu said 2 eggs on toast - £4.50 so I thought perfect poached eggs on toast, sadly they said it was only a choice of scrambled eggs or fried eggs on toast so I went for scrambled which they charge an extra £1 for because they use an extra egg!
Right, we all sat back
down and our breakfast came out bit by bit Monika and Craig's first
followed by mine, Lewis and Evans (all with long waits between) when the
lady came out to give me mine and it had fried eggs, fine, so I said
that I had ordered scrambled, she then went on to say that they don't
offer scrambled when they are busy (would of been nice to of been told
that rather than bringing out something I didn't order) we explained we
had been charged an extra £1 then she went back to the kitchen only to
return with the fried eggs again I decided to accept them and get the £1
refunded ( which was a separate argument with her as she said it had
already been refunded) now this is were it went from bad to worse, she
went to put the plate down and there was a great big black hair across
the eggs, by this point didn't really fancy breakfast! She took the
breakfast away and returned with another plate of fried eggs on toast
hairless this time. I can't say her manner won me over she was fairly
rude with no flexibility or apologies, however their only saving grace
was the young lad that came out after and offered a complimentary cup of
tea. Anyway by this time Heather, Ross and Pete had had there's
delivered. Heather had croissants, same as Evan, Pete had the regular
breakfast and Ross had the full breakfast (same as Monika and Craig)
Lewis had a bacon and egg wedge but was charged for a bacon sausage and
egg wedge but by this time it wasn't worth the effort to complain
anymore.
This place could of been amazing it's
in a beautiful setting and because we picked a bank holiday there were
loads of things to see and do afterwards including a viking village to look around, a bouncy castle and even a few animals which Evan loved . I understand mistakes are made and would never slate a cafe
for it as in my view it's how they deal with it that is key and sadly
the Danish camp dealt with it all badly.
Price
- Expensive paying a little over the odds for the beautiful setting is
fine but your customer service needs to be as "beautiful" too, also the
teas and coffee are not included in the breakfast prices. 4/10
Quality - the food is good quality and the bread wedges were a nice stand out item that I haven't had anywhere else 6/10
Quantity - Good size breakfasts . 6/10
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